With the shift to value-based care, healthcare organizations are taking on more risk. Revenue cycle management (RCM) and health information management (HIM) departments trying to solve the challenges of tracking and collecting revenue need significant technological innovation. This presentation will:

• Highlight innovative practices made in response to pandemic that will be retained by HIM/RCM departments
• Showcase emerging best practices in the use of artificial intelligence to facilitate coding, HIM, and clinical documentation integrity practices
• Demonstrate how predictive analytics help to inform strategic and operational decisions
• Show how technology can help increase consumer engagement and improvements in population health to advance value-based care models