In this session, participants will learn to:

• Quantify specific expenses associated with the release of patient information to payers, including rework, duplication of work, hidden payer fees, and HIPAA privacy threats
• Evaluate ways to provide more efficient, scalable, and trackable information sharing to support claim payments and payer audits with lessons learned from Christus Health
• Receive steps to enhance interdepartmental collaboration and dedicate respective teams to maximize compliance, production, and revenue associated with requests for information